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Privacy Policy

Last updated: 29 September 2026

Introduction

Loom-fern ("we", "our", or "us") operates loom-fern.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website and services.

We use your personal information only for providing and improving our services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several types of information for various purposes to provide and improve our service to you.

Types of Data Collected

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • Name
  • Email address
  • Company name
  • Project details submitted through contact forms

Usage Data

We may also collect information about how the website is accessed and used. This usage data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Use of Data

Loom-fern uses the collected data for various purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To monitor the usage of our services
  • To detect, prevent and address technical issues
  • To respond to booking requests and service inquiries

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Data Transfer

Your information, including personal data, may be transferred to and maintained on computers located outside of your jurisdiction where the data protection laws may differ from those in your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our website is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

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